From proof to your doorstep.

Where we ship

The MVP currently accepts shipping addresses in the United States. We do not currently promise international delivery.

Artwork and production timing

• Reviewed artwork proof: within 24 business hours after a complete paid order.
• Production: normally 2–3 business days after the customer approves the proof.
• Carrier transit: begins after production and varies by the service selected or displayed at checkout.

Business days exclude weekends and federal holidays. Revision requests, incomplete information, unusable photos, or delayed customer approval will extend the schedule.

Rates and tracking

Shipping charges are displayed during checkout. When a label is created and the order is marked shipped, we send a tracking number to the email provided at checkout. Carrier estimates are not guaranteed delivery dates.

Addresses

Customers are responsible for providing a complete and accurate address. Contact us immediately if it needs correction. We cannot guarantee a change after a label has been purchased or a package has entered carrier possession. Additional costs caused by an incorrect or incomplete address may be the customer’s responsibility where permitted by law.

Delays, loss, and delivery issues

Weather, carrier disruptions, peak-season volume, and other events outside Storydisc’s control can delay transit. If tracking appears stalled, missing, or incorrectly marked delivered, contact us so we can review the shipment and available carrier remedies.

If Storydisc cannot meet its promised shipment timeframe, we will provide the delay and cancellation options required by applicable law.

Packaging and contents

The physical product includes a printed blank CD-R, jewel case, personalized printed artwork, and the other items stated on the product page. The CD does not contain copied music. A playlist QR code links to the customer-provided lawful streaming playlist.